FAQ

Frequently asked questions

How long is the order processing time?


- The product will be dispatched within 2-3 working days. - The delivery usually takes 7-12 business days.




How do I make an exchange?


- Exchange request can be make via sending us a mail at koshuestudio@gmail.com - Once we received the product, it will be examined. If the product is in the desired condition, the new product will be dispatched. - For more information kindly refer to “shipping and returns”.




What kinds of payment methods do you accept?


- Credit/Debit card - Band Transfer - UPI - Wallets (Paytm, PhonePe/ BHIM UPI, FreeCharge, OlaMoney(Postpaid + Wallet), Airtel Money, Jio Money, HDFC Bank - PayZapp, YES PAY Wallet)